FSAE / SAE Partner Member Rate: $195  

Non-Member Rate: 295*  



The Qualified Association Specialist (QAS) Certificate Program provides anyone in the association industry, including CEOs, a broad base view of the key elements in running an association.


QAS Partners


The QAS program has gathered seasoned experts to present a comprehensive overview of the many facets of working in or with an association - from the legal and financial "business model" of associations' unique governance/volunteer structure, to understanding the key principles of membership, communications, events, social media/communities, non-dues revenue programs, public policy and data management. These industry leaders share their knowledge with you through 12 online modules, approximately an hour each.


The QAS program qualifies for 12 CAE credit hours! 

The program is self-directed and the platform guides you through each module. We've included a "Credit" and "Help" tab in the portal that can answer questions on advancing to the next section as well as accessing your Qualified Association Specialist certificate.


If you have additional questions about the QAS program, please visit www.associationspecialist.org.


*How to purchase the program as a Non-FSAE Member
Click here and create a New User account.
After creating a login, return to this page and click Add to Basket to the right to purchase the program. 

Since you are not a member of FSAE, the program will default to the non-member rate. If you have a coupon code from FSAE or a Partner SAE, enter it in the Basket screen to reduce your purchase price.  

(If you aren't automatically logged in, please use the account info you just created.) If you have any difficulty, please contact Lana or Adrian, or call the FSAE office at (850) 222-7994.




FSAE is a CAE Approved Provider.  The program above meets the requirements for fulfilling the professional development requirements to earn or maintain the Certified Association Executive credential.  Every program that we offer which qualifies for CAE credit will clearly identify the number of CAE credits granted for full participation, and we will maintain records of your participation in accord with CAE policies.  For more information about the CAE credential or Approved Provider program, please visit www.whatiscae.org.

As a CAE Approved Provider educational program related to the CAE exam content outline, this program may be applied for 12 credits toward your CAE application or renewal professional development requirements.

Please note that self-study programs can only account for a maximum of 50% of the professional development credits needed for the exam and renewal applications (max of 50 credits for the exam, and 20 credits max for renewal.)


Seminar Information
Seminar Date:
December 18, 2013
Module 1: Organization Types and Management Structures - Length: 43 Minutes

•    Role of Associations & Historical Principles (1776-Present)
•    Difference between various 501(c) orgs
•    Strategic Planning & Formal Process
•    Chapters, Federations & Affiliations
•    The Governing Documents

Speaker Information
Robert C. (Bob) Harris CAE  [ view bio ]
Module 2: Board Governance and Volunteer Management - Length: 1 Hour

Understand the board and committee structure, ethics, what \"Minutes\" are and the member-member / member-staff dynamic:

  • Board Structure
  • Roberts Rules  
  • Member to Member / Member to Staff Relations
  • Ethics & Conflicts of Interest
  • Volunteer Leadership Development
  • How to Empower to Action
  • Committees and Responsibilities 
  • Minutes & Documentation
Speaker Information
Carolyn Fazio ECAM  [ view bio ]
Module 3: Financial Management & Budgeting - Length: 1:32

•    Budget Development
•    Key Metrics for On-Going Management
•    Accounts Receivable & Payable Management
•    Balance Sheet & Income Management
•    IRS Reporting
•    990 Return & PCI Compliance
•    Preparing for an Audit
•    Investment Policy
•    Reserve Policy
•    Understanding UBIT


Speaker Information
Jeff Barbacci CPA  [ view bio ]
Module 4: Administration & HR - Length: 50 Minutes

Vendors, contracts, employees, self-management or management company and social responsibility and more are discussed in this module:

•    Vendor/Supplier Management
•    Vendor Contract Negotiation
•    Outsourcing Services
•    Employee Policies
•    Employee Contracts & Handbooks
•    Facilities Management
•    Self Manage or Management Company
•    Association Documents
•    Diversity
•    Social Responsibility
•    Roles & Responsibilities

Speaker Information
Bennett Napier CAE  [ view bio ]
Module 5: Legal Issues in Associations - Length: 41 Minutes

•    Anti-Trust
•    Insurance
•    Risk Management
•    Volunteer Immunity
•    Authority to Speak
•    Conflicts of Interest
•    Public Records

Speaker Information
Robert C. (Bob) Harris CAE  [ view bio ]
Module 6: Marketing, Communication and Crisis Management - Length: 44 Minutes


  • Marketing – 4Ps, 4Cs
  • Strategic communication planning
  • Branding and Messaging
  • Public Relations/Media Relations – press releases, editorial calendar,
  • Publications
  • Advertising (print, directory and online)
  • Utilization of e-communications/ blogs /social media (in depth in Mod. 7)
Speaker Information
Amy Holmes CAE  [ view bio ]
Module 7: Social Media & Online Communities - Length: 54 Minutes


  • What is social media
  • Building community
  • Collaboration and Content Building
  • Public vs Private Platforms
  • Anti-Trust & Legal Issues
  • Social Media Policies
  • Mobile Strategy


Speaker Information
Ben Martin CAE  [ view bio ]
Module 8: Membership Recruitment, Engagement and Retention - Length: 52 Minutes


  • Keys to Recruitment
  • Keys to Engagement & Relations
  • Keys to Retention
  • Value Proposition Development
  • Member Categories
  • Benefits vs Features
  • Member Research


Speaker Information
Tom Morrison  [ view bio ]
Module 9: Meetings, Conferences and Tradeshows - Length: 1:05


  • Meeting Contracts and Negotiations
  • Sponsorship Development
  • Meeting Development
  • Site Selection (Do we outsource)
  • Content & Program Development
  • Planning & Execution Process to Maximize Staff efficiency
  • Program Committee vs Staff Drive
  • Risk Management Issues/Insurance
Speaker Information
Jessica Levin MBA, CMP, CAE  [ view bio ]
Module 10: Non-Dues Development and Training - Length: 39 Minutes

Learn the keys to developing non-dues revenue programs, measuring success, delivery systems and more

  • The Keys to Development of Non-Dues Programs
  • Online Education – Learning Management Systems
  • Membership Penetration vs Revenue Building
  • Measuring program success
  • Different Professional Development Delivery Systems
Speaker Information
John Ricco MPA, CAE  [ view bio ]
Module 11: Public Policy and Government Relations - Length: 54 Minutes


  • Communicating value of advocacy
  • Lobbying (State vs Federal)
  • Coalition Building
  • Consumer vs member only (does consumer or just your member matter)
  • Member participation in advocacy
  • Grassroots development
  • PAC Funds
Speaker Information
Jennifer Green CAE  [ view bio ]
Module 12: Technology & Data Management - Length: 24 Minutes

Learn how to determine how to select the right technology for your needs:

  • AMS/Social Technology Selection
  • Onsite server vs the cloud
  • Data mining and report develop
  • Working remotely
  • Security
  • Systems Compatibility
Speaker Information
Adrienne Bryant CAE  [ view bio ]
Individual topic purchase: Selected
Florida Society of Association Executives QAS
Continuing Education Hours: 12.00
QAS Bulk Purchase
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FSAE Price:$195.00